Currently only online reservations are being taken, this avoids misunderstandings and allows us to effectively manage diners and ensures we have the correct details for your reservation. Reservations can be made via our website. Should you not find availability please call us on 01634 255 555

All dinner reservations from 5.30 pm onwards 

Please note that credit card details are required to secure your bookings for more then 10 people on Fridays and Saturdays.No money is taken at the time of making your reservation, but we reserve the right to charge £10 per person for cancellations with less than 24 hours notice or if you do not show for your booking on the day. 

If you experience a reason for complaint during your visit, in the first instance we would request you to raise this with a member of our staff at the time of complaint, this gives us opportunity to deal with it immediately in-house.

If they or a member of management are unable to resolve the issue, you will be required to submit a formal complaint in writing by emailing (pinkpaprikahoo@gmail.com)

Once a formal complaint has been received, it will be fully investigated by the management team of the restaurant you visited, this may include reviewing on-site CCTV footage if we need to. Our aim is to fully respond to all formal complaints within 14 working days, however, if further information or evidence is required to complete the investigation, it may take longer. We will address all complaints.

If you choose to publish your complaint on any public platforms including Social Media platforms, prior to raising it with us in-house or it being responded to within the given time frame, we as a business reserve the right to cease the investigation of your complaint and this may result in not receiving a response from us.

If you decide to contact an external body regarding your complaint, such as The Health & Safety Executive (HSE), Doctor, Police, Solicitors etc., our further correspondence will be directly with the relevant external body.